ZAGAT RELEASES 2011 FAST FOOD SURVEY

Zagat released the results of its annual National Fast Food Restaurant Survey. This year's survey covers 103 chains as voted on by 6,064 diners. The typical surveyor dined at a fast food restaurant at least once a week. They weighed in on everything from breakfast to burgers and fries to frozen yogurt, separately rating each chain on the quality of its Food, Facilities and Service on Zagat's signature 30-point scale as well as ranking their favorites.

The survey results divided the chains into four categories: Large Chains (up to 5,000 U.S. outlets), Mega Chains (over 5,000), Quick-Refreshment (focusing on beverages, ice cream and the like) and Full-Service, i.e. with table service (the Full-Service results are being reported separately). Below are lists of this year's

Most Popular fast food chains:

Popular Favorites:

Mega Chains
1. Subway
2. McDonald's
3. Wendy's
4. Burger King
5. Taco Bell

Large Chains
1. Five Guys
2. Panera Bread
3. Chipotle
4. Chick-fil-A
5. In-N-Out Burger

Quick Refreshment
1. Starbucks
2. Dunkin' Donuts
3. Culver's
4. Ben & Jerry's
5. Cold Stone Creamery

Top Ratings:This year's Top Overall Rated chains (averaging food, facilities and service ratings) are:


Mega Chains
1. Wendy's
2. Subway
3. McDonald's
4. Pizza Hut
5. KFC

Large Chains
1. Chick-fil-A
2. In-N-Out Burger
3. Papa Murphy's
4. Panera Bread
5. Chipotle Mexican Grill

Quick Refreshment
1. Pinkberry
2. Red Mango
3. Peet's Coffee & Tea
4. Culver's
5. Coffee Bean & Tea Leaf