Dutch grocer Ahold has signed a $98 million contract with IT service provider Logica for the outsourcing of human resource management at its Albert Heijn and Albert operations across Europe.
Under the nine-year business process outsourcing agreement, the service company will be working with Oracle and payroll services provider ADP to implement and operate a new payroll and personnel administration system for the retailer’s 100,000 employees in the Netherlands, Belgium, Czech Republic and Slovakia. Part of the offering is a self-service web portal providing salary information, training and management instructions.
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