US grocer Kroger is testing a self-checkout-less store in Houston, Texas, according to Storefront Backtalk. The retailer has completely redesigned the store which now does not feature any self-checkouts at all.While Kroger’s motivation for this move is not clear, the report suggests that this change might be about testing a new checkout approach or that the removal of self-checkout might simply be a matter of freeing up space in a tightly designed store.
Kroger is experimenting with new checkout technologies. In July 2010, the US grocer was the first retailer to install a fully-automated tunnel scanner at the checkout. Since June 2011, the company is also testing personal shopping technology at six locations, allowing shoppers to use handheld scanners and smart produce scales.
Source: Planet Retail
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