Seven & I-owned convenience chain 7-Eleven is renovating more than 1,000 stores in the U.S. As part of a new campaign known as 'More in Store', the company is upgrading its 7-Eleven stores on the East Coast with revamped coffee bars, hot food equipment and in some cases, updating stores' interiors with new walls, floors, ceilings, lighting and fixtures.The four-month long renovation plan began in March and, according to the company, was a logistical marvel. Most stores remained open during the process, with each store upgrade taking no more than five nights to avoid busy times during the day. Some 60 stores were renovated each week.
In addition to various equipment improvements at 1,000-plus stores, 7-Eleven replaced floors, repaved parking lots or upgraded the exteriors of another 550 stores. Furthermore, some stores had already had hot food counters with new ovens, display cases and the expanded coffee bars, while other stores were adding these features all at once. While the remodeling project was underway, 7-Eleven employees in the affected stores received additional customer service training.
The company is also considering store remodel programs in other parts of the United States.
Source: Planet Retail
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